VerticalCycles is a custom motorcycle aftermarket parts manufacturer and retailer. I fulfilled a senior management role mainly to push product to market and providing quality customer support.
VerticalCycles (Motorcycle Parts Manufacturer)
Senior Sales and Marketing Manager (01/2018 – Current)
- Designed and coded VerticalCycles website powered by Shopify SaaS software.
- Photographed visually captivating product pictures enticing customers to purchase.
- Provided 100% Customer Satisfaction by responding to customer questions and concerns in a prompt, courteous, and professional manner.
- Kick-started and managed Facebook and Instagram account.
- Fulfilled orders through Shopify backend (printed shipping labels).
- Assembled parts to prepare for shipping.
- Managed inventory by organizing product shelving/warehousing to coincide with website purchase.