VerticalCycles is a custom motorcycle aftermarket parts manufacturer and retailer. I fulfilled a senior management role mainly to push product to market and providing quality customer support.

VerticalCycles (Motorcycle Parts Manufacturer)

Senior Sales and Marketing Manager (01/2018 – Current)

  • Designed and coded VerticalCycles website powered by Shopify SaaS software.
  • Photographed visually captivating product pictures enticing customers to purchase.
  • Provided 100% Customer Satisfaction by responding to customer questions and concerns in a prompt, courteous, and professional manner.
  • Kick-started and managed Facebook and Instagram account.
  • Fulfilled orders through Shopify backend (printed shipping labels).
  • Assembled parts to prepare for shipping.
  • Managed inventory by organizing product shelving/warehousing to coincide with website purchase.